A return for goods can be created within 30 days of an order being placed. Please note Help to Build will only issue a refund if goods are new and unused, in their original packaging, and we have proof of purchase. You are responsible for any costs incurred in the returning of the goods. If returns have met our requirements then Help to Build will refund the full price via the original method of payment.
In circumstances such as the retail price decreasing in value, we may reduce the refund to reflect the reduction in retail price.